MB-240: Microsoft Dynamics 365 Field Service
Reference : MS MB-240Educational objectives
At the end of the course, participants should be able to:
- Configure field service applications.
- Manage work orders.
- Schedule and dispatch work orders.
- Manage the Field Service mobile app.
- Manage inventory and purchasing by using the built-in inventory management system.
- Manage Connected Field Service and customer assets.
- Implement Microsoft Power Platform.
Course programme
In this course, participants will learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.
Who is this course for?
Public
This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.
Prerequisites
Before attending this course, participants should have:
- A basic understanding of how to navigate the Dynamics 365 application.
- A basic understanding of what the Field Service application does and what it's used for is also helpful.