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• Manage and maintain internal and external collaboration and communication solutions using Teams and Microsoft 365.
• Manage teams, channels, chat, apps, calling, meetings, and events.
• Manage phone numbers and services for Teams Phone.
• Manage operational aspects of Teams clients and devices.
• Plan and implement governance, security, and compliance for Teams.
• Understand the options for integrating and extending Teams with other apps, including Microsoft Viva, Power Platform, third-party apps, and custom apps.

At the end of this course, participants should be able to:

• Configure, deploy, manage and monitor Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub.

• Describe cloud concepts.
• Describe core Microsoft 365 services and concepts.
• Explain Security, Compliance, Privacy, and Trust in Microsoft 365.
• Describe Microsoft 365 pricing and support.

At the end of this course, participants should be able to:

• Develop AI Solutions on Azure.
• Create and Consume Azure AI Services.
• Secure and Monitor Azure AI Services.
• Deploy Azure AI Services in Containers.
• Apply Advanced NLP and Deep Learning Techniques.

By the end of the training, participants should be able to:

• Explain the fundamental concepts, strategies, methodologies, and techniques employed to implement and manage a cybersecurity program.
• Explain the relationship between ISO/IEC 27032, NIST Cybersecurity Framework, and other relevant standards and frameworks.
• Comprehend the operation of a cybersecurity program and its components.
• Support an organization in operating, maintaining, and continually improving their cybersecurity program.

• Summarize the main concepts and principles of risk management as articulated in ISO 31000.
• Explain the ISO 31000 guidelines for establishing the risk management framework.
• Describe the application of the risk management process in accordance with ISO 31000 guidelines.

By the end of this training course, the participants should be able to:

• Demonstrate understanding of risk management principles, as formulated in ISO 31000.
• Establish, maintain, and continually improve a risk management framework, in accordance with ISO 31000 guidelines.
• Apply the risk management process, in accordance with ISO 31000 guidelines.
• Plan risk recording and reporting processes, as well as risk communication activities.
• Monitor, review, and improve the risk management framework and process based on the outcomes of risk management activities.

• Understand the basic concepts of risk management based on ISO 31000.
• Gain knowledge on the main components of ISO 31000, principles, and approaches to managing risks.
• Acquire the skills and knowledge to implement risk management processes and frameworks in an organization by following the guidelines set out in ISO 31000.
• Develop the competence to successfully implement a risk management process based on ISO 31000 by also using risk assessment methodologies provided in ISO 31000.

At the end of the course, participants will be able to:

• Support an organization in effectively planning, implementing, managing, monitoring, and maintaining an MSSDC.
• Identify the correlation between ISO 37101 and other standards and regulatory frameworks.
• Learn how to interpret the ISO 37101 requirements in the specific context of a community.
• Master the concepts, approaches, standards, methods, and techniques used for the implementation and effective management of an MSSDC.
• Enhance your expertise to advise a community during the implementation of an MSSDC.

• Describe the anti-bribery management concepts, principles, and definitions.
• Explain the main ISO 37001 requirements for an anti-bribery management system.
• Identify potential actions and approaches that organizations can use to achieve conformity to ISO 37001.