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• Design Dynamics 365 Customer Insights - Data solutions.
• Ingest data into Customer Insights - Data.
• Create customer profiles through data unification.
• Implement AI predictions in Customer Insights - Data.
• Configure measures and segments.
• Configure third-party connections.
• Administer Customer Insights - Data.

• Explore Dynamics 365 applications.
• Navigate in finance and operations apps.
• Identify the benefits of Dynamics 365 Finance and an overview of features in Finance.
• Discrete, lean, and process manufacturing methodologies.
• Protect the privacy and personal data of your customers.

At the end of this “MB-310” course, participants should be able to:

• Set up and configure financial management.
• Implement accounts receivable, credit, collections, and revenue recognition.
• Implement and manage accounts payable and expenses.
• Manage budgeting.
• Manage fixed assets. 

At the end of this course, participants should be able to:

• Create products as type Item and Service; product master's with predefined variants; set up category hierarchies and product attributes.
• Set up product unit conversions, transfer orders, and default order settings.
• Configure and work with inventory management.
• Configure warehouse management.
• Create a bill of materials and BOM versions by using the BOM designer in Supply Chain Management.

• Define solution strategies.
• Manage implementations.
• Manage testing.

At the end of this course, participants should be able to:

• Develop a comprehensive understanding of, learn how to configure and customize Dynamics 365 Business Central.
• Identify and install appropriate extensions that fulfill specific customer needs.
• Configure entities, tables, forms and reports to meet customer needs.
• Monitor and troubleshoot performance issues with Dynamics 365 Business Central.
• Master Dynamics 365 Business Central security and authorization.

At the end of this course, participants should be able to: 

• Manage Business Central instances, including application security, to ensure proper configuration and access control within the organization.
• Set up a development environment tailored for Business Central and learn to build, debug, and deploy Business Central extensions.
• Develop a solid grasp of AL objects by creating and extending tables, pages, reports, codeunits, XMLports, queries, and control add-in objects.
• Adhere to essential development standards and utilize Application Language (AL) for extending and customizing Business Central, including UI customizations and onboarding processes.
• Utilize the Business Central Performance Toolkit to monitor and enhance system performance.
  Implement source control using Git and establish Application Lifecycle Management (ALM) practices to maintain code integrity and support team collaboration.
• Conduct semi-automated testing, run standard tests, manage telemetry, and analyze system performance to ensure quality and reliability.
• Develop competencies in integrating Business Central with external systems and services, including REST APIs, Microsoft Power Platform, Azure, and Microsoft Teams, to streamline business processes.
• Implement and manage APIs within Business Central for extended interoperability with other applications and services.

• Describe Dynamics 365 Customer Insights, Dynamics 365 Sales, Dynamics 365 Customer Service and Dynamics 365 Field Service.
• Explore the core capabilities of customer engagement apps in Dynamics 365.

• Describe Dynamics 365 Supply Chain Management.
• Describe Dynamics 365 Finance.
• Describe Dynamics 365 Commerce.
• Describe Dynamics 365 Human Resources.
• Describe Dynamics 365 Project Operations.
• Describe the finance and operations core functionality.

• Deploy Windows client.
• Manage identity and compliance.
• Manage, maintain, and protect devices.
• Manage applications.